Privacy Policy

1. Introduction

CRMJIO ("we", "our", "us") is a cloud-based repair shop management software operated by Ur Heaven Space Private Limited.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website crmjio.in and our software services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

3. How We Use Your Information

• Provide and operate CRMJIO software and services
• Process subscription payments and generate GST invoices
• Send service updates, product notifications, and alerts
• Provide customer support and respond to queries
• Improve our product based on usage patterns
• Send promotional emails (you can unsubscribe anytime)
• Comply with applicable Indian laws, including the Information Technology Act, 2000 and GST regulations

4. Data Storage and Security

• All data is stored on secure cloud servers
• SSL/TLS encryption is used for data transmission
• Access is restricted to authorized personnel only
• Regular backups are maintained to prevent data loss
• We do not sell your personal data to third parties

5. Data Sharing

We do not share, sell, or rent your data to any marketing company or third party without your consent.

6. Your Rights

• Access — Request a copy of your personal data
• Correction — Correct inaccurate information
• Deletion — Request account and data deletion
• Portability — Export your data
• Withdraw Consent — Unsubscribe from marketing communications

To exercise these rights, email [email protected] with the subject line "Data Request".

7. Cookies

We use cookies to improve your experience. For complete details, please review our Cookie Policy.

8. Children's Privacy

CRMJIO is a B2B software platform intended for businesses. We do not knowingly collect information from individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified via email or in-app notification at least 7 days before significant changes become effective.